The Visionary

► All our products are custom-made products and cannot be cancelled either before or after delivery for a refund nor an exchange.

► If your order exceeds 2,000 EGP, we shall contact you via a WhatApp to confirm your order and 75% advanced payment, the remaining amount shall be cash upon delivery.

►  If advanced payment was not made within 5 business days from the order date, order shall be automatically canceled.

►  During discounts periods, if the finishes selection and advanced payment was not done before the ending of the discount period the order shall be automatically canceled and the order can't be done again with the discounted prices.

► Product price don't include VAT.

► Shipping fees will be calculated at checkout.

► All our products are custom-made products and cannot be cancelled either before or after delivery for a refund nor an exchange.

► Product images with fabric/veneer/lacquered implementation don't reflect the actual texture and color 100% and should be considered as a reference visual only.

► Although we have made every effort to be as accurate as possible, the measurements indicated including dimensions and capacities shown on our site are liable to 2%-5% increase/decrease in dimensions offered.

►  The digital images we display have the most accurate look and feel, proportions, and colors possible for the products in real life. However, due to differences between renders and real live pictures as well as computer devices screens, we cannot be responsible for variations and colors and resolution between the actual product and the online digital images.

► Natural Shades might have irregularities in the natural form of the wood and it would be visible and we wont be able to conceal it in anyway.

► Shipping fees will be calculated at checkout.

► Product price don't include VAT.

استخدم علامات التبويب القابلة للطي للحصول على مزيد من المعلومات التفصيلية التي ستساعد العملاء على اتخاذ قرار الشراء.

على سبيل المثال: سياسات الشحن والإرجاع ، وأدلة الحجم ، والأسئلة الشائعة الأخرى.

For Upholstered Products

► We strongly advise against sleeping overnight on any upholstered seating to prevent compromising the longevity of the cushioning material.

► Vacuum regularly to remove dust from the fabric with an upholstery attachment.

► Rotate cushions regularly.

► To prevent fading, avoid exposing upholstered pieces to direct sunlight or heat at least 50cm from source.

► When cleaning a spill or stain, avoid using water, water-free cleaning solvents are recommended for these situations.

► Pour the cleaner onto a clean cloth and test its effect on a hidden area of the sofa before cleaning the stain with the cloth.

► Attend to stains as soon as possible. Blot spills with a clean, dry, white cloth. Work from the outer edge to the center of the spot.

► Do not leave items that may transfer color on top of fabric cushions.

► Avoid outdoor use and exposure to water or prolonged moisture.

► Keep sharp objects away from your sofa. A little tear on the fabric cover may be hard to repair.

► If you have removable back cushions (or put extra cushions on your sofa), do reverse them periodically and fluff them up while arranging so that the cushion stays even.

► Please avoid dragging the bed to reposition it, as this can weaken the joints over an extended period of time.

For Wooden Products

► Dust your wooden surface regularly with a soft dry cloth.

► Any spillage should be wiped clean with a soft, dry cloth, avoiding any harsh household cleaners or chemicals that may damage the finish.

► Protect your tabletop from liquids, heat, direct sunlight, and abrasives.

► Always use coasters or mats while keeping hot, cold or wet materials on the surface else this can affect the polish and to minimize scratches

► To prevent fading, avoid exposing wooden pieces to direct sunlight or heat at least 50cm from source.

For Marble Products

► The marble is a natural material that gets affected easily with sun, liquid spillages, scratches and bumps.

► Dust the surface regularly with a soft dry cloth.

► Any spillage should be wiped clean with a soft, dry cloth, avoiding any harsh household cleaners or chemicals that may damage the finish.

► Protect your tabletop from hot or cold liquids, heat, direct sunlight, and abrasives.

► Always use coasters or mats while keeping hot, cold or wet materials on the surface else this can affect the polish and to minimize scratches

► To prevent fading, avoid exposing the marble to direct sunlight or heat at least 50cm from source.